To provide Optimum Customer Service Satisfaction by offering Quality Services, Fair Prices, Variety and Total Shopping Convenience.
To be the BEST RETAILER and BEST EMPLOYER in each market we operate.
At Real Value IGA we believe our primary responsibility is to operate the best supermarket possible where shopping and working are always a pleasure and where the customer is always provided with real value.
In order to complete this objective, employees at Real Value IGA must be willing to commit themselves:
- To pursue aggressively sales in all departments by giving our customers friendly, helpful service by offering top quality merchandise at fair prices and by keeping our supermarket and facilities clean and neat and in a condition that reflects the pride of Real Value.
- To emphasize value in all aspects of our business, both in products and in service.
- To continue in attaining the highest level of legal, ethical and social standards.
- To hire and promote people who are committed to be the best in our line of work.
- To be totally fair and honest with all people; customers, employees, suppliers and shareholders.
- To prove that friendliness is compatible with efficiency and that quality is consistent with a reasonable price.
We believe that if we sincerely follow these fundamentals with honesty, fairness and integrity, we will achieve dynamic growth, earn a fair profit and continue to set the standard for excellence in the supermarket industry.
What is IGA?
IGA (Independent Grocers Alliance) was founded in America in 1926 and represents an alliance between wholesalers, retailers and manufacturers. IGA became the vehicle for protecting and strengthening the relationship of the three players against the growth of the chain stores.
Just as the IGA Red Oval on the front of our IGA store promises you a preferred shopping experience, the IGA Red Oval on the package promises the quality products you’ve come to know and expect from your trusted IGA Retailer.
For more than 90 years now, IGA’s exclusive store brand product line has provided customers with an attractive alternative to national brands. Only in IGA stores can you find IGA Brand products—products that meet your standards for quality and your expectations for value.
IGA Brand – enjoyed every day in thousands of homes like yours.
The IGA Promise
“A warm welcome from friendly, knowledgeable associates. Great service and quick response to your special requests. Locally owned by people you know and trust. At the heart of your Community.”